All Systems Operational
Core API
Operational
ACH Processing
Operational
Payment Processing
Operational
Card Issuing
Operational
Card Fulfillment
Operational
Applications
Operational
Credit
Operational
Reporting & Analytics
Operational
Digital Wallets & Tokenization
Operational
Risk & Disputes
Operational
Webhooks
Operational
Sandbox
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 29, 2023

No incidents reported today.

Sep 28, 2023

No incidents reported.

Sep 27, 2023
Resolved - This incident has been resolved.
Sep 27, 10:06 PDT
Update - Incident update:

We have confirmation from the 3rd party provider that the service degradation is now resolved. The Marqeta Disputes API service is showing normal behavior. We are now closing this incident.

Sep 27, 10:06 PDT
Update - Incident update:

We are seeing recovery across a majority of endpoints for the Disputes API, we have not received confirmation of incident stable from the impacted 3rd party provider.

Sep 27, 09:37 PDT
Identified - Marqeta has identified an incident that may have an impact on the Disputes API. We are actively working to resolve the situation.

Incident details:

A 3rd party provider has confirmed service degradation for key components that the Disputes API relies on. This issue is only impacting Visa customers.

We apologize for any inconvenience this incident may cause, and will periodically provide updates here until the incident is resolved.

Sep 27, 09:06 PDT
Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023
Resolved - This incident has been resolved.
Sep 22, 14:49 PDT
Monitoring - MQD Has been restored to full operation. We are continuing to monitor.
Sep 22, 14:22 PDT
Update - We are continuing to work on a fix for this issue.
Sep 22, 14:21 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 22, 14:09 PDT
Investigating - Marqeta has detected an issue reaching the MQD customer dashboard. We are investigating the cause at this time. Further updates will follow.
Sep 22, 14:02 PDT
Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023
Resolved - The Pulse Network has been restored to normal operation.
Sep 18, 15:32 PDT
Monitoring - We have isolated the root cause and are beginning to see transaction volumes return to normal. We will continue to monitor.
Sep 18, 15:08 PDT
Update - We are engaged with Engineers from Pulse and continue to work toward restoration.
Sep 18, 14:49 PDT
Investigating - We have identified an issue impacting some transactions on the Pulse network. We are currently investigating the source.
Sep 18, 14:03 PDT
Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.