We observed delayed batches being delivered on our side starting at 05:55 PT, and the outstanding clearing files for the affected programs have since been received and processed. Delivery delays have shortened from several hours to roughly one to two hours. Marqeta teams will keep monitoring the remaining scheduled batches, to confirm that delivery long term stability. We will also follow up with Visa to obtain the root cause. We will post another update once we have confirmed stability.
Posted Nov 10, 2026 - 06:18 PST
Investigating
We are currently experiencing delays in the processing of Visa clearing files caused by an issue with Visa's upstream file delivery. Customers with Visa programs may see delays in clearing-related customer reports and clearing webhooks for affected batches. Our teams are actively engaging Visa to understand and resolve the delay. We will share another update as soon as more information is available.
Posted Nov 10, 2026 - 05:42 PST
This incident affects: Reporting & Analytics and Webhooks.