Visa SMS File Delay

Incident Report for Marqeta

Resolved

On Monday, June 15, 2026, Marqeta engineers detected an issue affecting Visa SMS file delivery starting at approximately 08:01 PT (15:01 UTC). Visa has sent the files, and the processing is underway as expected.
Posted Jun 15, 2026 - 09:21 PDT

Identified

On Monday, June 15, 2026, Marqeta engineers detected an issue affecting Visa SMS file delivery starting at approximately 08:01 PT (15:01 UTC). Visa has begun sending the delayed files. Processing will begin as soon as the files are successfully transmitted. We will update this page once we have confirmed the files are processing.
Posted Jun 15, 2026 - 08:40 PDT

Investigating

On Monday, June 15, 2026, Marqeta engineers detected an issue affecting Visa SMS file delivery starting at approximately 08:01 PT (15:01 UTC). Our team is actively investigating the root cause and assessing the full scope of impact.

A follow-up notification with more detail will be sent within 30 minutes.
Posted Jun 15, 2026 - 08:23 PDT
This incident affected: Reporting & Analytics.