3DS Authentication Failure

Incident Report for Marqeta

Resolved

Marqeta engineers identified the root cause as a recent change, which has since been reverted. All 3DS authentication flows are operating normally with no further impact.

Posted Oct 14, 2026 - 03:24 PDT

Investigating

Marqeta engineers have identified an issue where 3DS authentication requests are missing the user token field across a subset of customer programs. While frictionless authentications are succeeding, authentications requiring a challenge may fail. We are actively investigating the root cause and will provide another update as soon as more information becomes available.

Posted Oct 14, 2026 - 02:20 PDT

This incident affected: 3DS.