Widgets are Degraded

Incident Report for Marqeta

Resolved

This incident has been confirmed resolved.
Posted Oct 26, 2026 - 16:39 PDT

Monitoring

As of 13:21 PT, Marqeta engineers detected an issue affecting the production widgets service. This may have caused cardholders being unable to load card widgets, including card number and PIN reveal. The root cause has been addressed and engineers are reporting recovery. We are continuing to monitor. We will update this page again upon any change in status.
Posted Oct 26, 2026 - 14:57 PDT

Identified

As of 13:21 PT, Marqeta engineers detected an issue affecting the production widgets service. This may cause cardholders being unable to load card widgets, including card number and PIN reveal. Marqeta engineers have identified the root cause and are working to recover widget service availability. We will update you again in 30 minutes.
Posted Oct 26, 2026 - 14:49 PDT

Investigating

On Monday, October 26, 2026, at approximately 14:28 PT (21:28 UTC), Marqeta engineers detected an issue affecting the Marqeta widget service. Our team is actively investigating the root cause and assessing the full scope of impact.

A follow-up notification with more detail will be sent within 30 minutes.
Posted Oct 26, 2026 - 14:39 PDT
This incident affected: Reporting & Analytics.