Connectivity issues caused transactions to decline with Visa and Mastercard

Incident Report for Marqeta

Resolved

Network issues have been resolved and service is operating normally.
Posted Jun 22, 2023 - 17:32 PDT

Update

We are continuing to work on a fix for this issue.
Posted Jun 22, 2023 - 17:31 PDT

Update

We have provided data to engineering support and will update again by 3pm Pacific.
Posted Jun 22, 2023 - 14:18 PDT

Update

While we are currently stable, we are continuing to work an a fix for the issue.
Posted Jun 22, 2023 - 11:10 PDT

Identified

We are currently investigating an issue that occurred between 8:13 - 8:20 AM Pacific time. Thank you for your patience while we
Posted Jun 22, 2023 - 10:20 PDT
This incident affected: Payment Processing.
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