Duplicate Clearings Posting on Visa Programs
Incident Report for Marqeta
This incident has been resolved.
Posted Jul 01, 2023 - 08:10 PDT
The issue has been identified and a fix is being implemented.
Posted Jun 28, 2023 - 07:52 PDT
Marqeta continues to develop a working solution for its customers. Marqeta's Customer Success Team has sent a communication to some programs, informing them of the event.
Posted Jun 26, 2023 - 22:05 PDT
Marqeta is exploring options to refund duplicated transactions. In addition, designated teams are currently working on developing a communication plan to notify the customers.
Posted Jun 26, 2023 - 19:16 PDT
Marqeta has taken steps to mitigate this incident. We will continue to monitor the incident until it is resolved.
Posted Jun 26, 2023 - 16:36 PDT
Marqeta has identified an incident that may have created duplicate settlement transactions in visa programs. We are actively working to resolve the situation
Posted Jun 26, 2023 - 16:19 PDT
Marqeta detected an incident beginning at 19:00 UTC that may cause duplicate clearing transactions in Visa programs.
Posted Jun 26, 2023 - 15:57 PDT
This incident affected: Payment Processing.