Mastercard network experiencing challenges

Incident Report for Marqeta

Resolved

The Mastercard network has returned to normal operation.

Posted Aug 01, 2024 - 15:32 PDT

Identified

The Mastercard network is experiencing an outage and it is impacting Marqeta Mastercard programs. We have a response team assembled and are in contact with Mastercard.

Posted Aug 01, 2024 - 14:28 PDT

Update

We are continuing to investigate this issue.

Posted Aug 01, 2024 - 14:16 PDT

Investigating

We have detected a challenge with tokeniziation requests coming from the Mastercard Network. We have a response team engaged and we are working with Mastercard to resolve.

Posted Aug 01, 2024 - 13:11 PDT

This incident affected: Applications, Digital Wallets & Tokenization, and Risk & Disputes.