Marqeta Status

All Systems Operational

Core API Operational

ACH Processing Operational

Payment Processing Operational

Card Issuing Operational

Card Fulfillment Operational

Applications Operational

Credit Operational

Reporting & Analytics Operational

Digital Wallets & Tokenization Operational

Risk & Disputes Operational

Webhooks Operational

Sandbox Operational

3DS Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 1, 2025

IVR System Impaired

Resolved - Twilio reports that performance has returned to normal, there should be no additional effects of the outage.
Apr 1, 05:53 PDT

Monitoring - Twilio reports that performance has returned to normal. We will continue monitoring for now to ensure there are no lingering effects.
Mar 31, 13:00 PDT

Mar 31, 2025

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

POP Hardware Upgrade

Completed - The scheduled maintenance has been completed.
Mar 21, 12:59 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 09:00 PDT

Scheduled - Urgent Maintenance Notification: We are performing urgent maintenance due to a hardware failure in a Marqeta POP. This maintenance will take place on Friday, March 21st, starting at 9:00 AM Pacific Time (-7 UTC). We expect the maintenance to last approximately 3 hours, concluding by 12:00 PM Pacific Time.
Please note that during this window, Customer Sandboxes may be unavailable. We apologize for any inconvenience and appreciate your understanding.
Mar 20, 10:39 PDT

Reporting API Experiencing Degraded Performance

Resolved - Reporting should now be caught up after Snowflake's outage.
Mar 21, 05:39 PDT

Monitoring - Snowflake reports that the issue has been resolved. Recovery from the delayed reporting is ongoing.
Mar 19, 14:54 PDT

Identified - Snowflake has identified the issue and they are working on a solution. Follow their progress on their status page: https://status.snowflake.com/incidents/9mwvw50z4wnm
Mar 19, 11:18 PDT

Investigating - Some users of Reports and/or the Reporting API may experience delayed performance or inability to pull/update reports. We are working with Snowflake to determine the cause of this difficulty.
Mar 19, 10:14 PDT

Mar 20, 2025

IVR System Impaired

Resolved - This incident has been resolved.
Mar 20, 16:24 PDT

Identified - Marqeta's system provider Twilio is experiencing a service interruption and it is impacting our IVR service. We are engaged with Twilio and monitoring their progress. Marqeta customers can still utilize the IVR service but they will be forwarded to a rep for every call until this is resolved.
Mar 20, 16:01 PDT

Mar 19, 2025

Mar 18, 2025

No incidents reported.