Visa Duplicate Clearing Files
Update - On Monday, September 21, 2026, at approximately 03:56 PT (10:56 UTC), Marqeta was notified of an issue affecting duplicate clearing transaction processing and settlement reconciliation on Visa. This may cause delays in clearing and settlement posting and transaction reconciliation for impacted programs from transactions on September 18th. Currently Marqeta engineers are continuing to remediate the 11,000 duplicate Visa clearings held in transaction management. We will update this page again upon any substantial change in the status of the incident.
Sep 21, 2026 - 09:01 PDT
Update - On Monday, September 21, 2026, at approximately 03:56 PT (10:56 UTC), Marqeta was notified of an issue affecting duplicate clearing transaction processing and settlement reconciliation on Visa. This may cause delays in clearing and settlement posting and transaction reconciliation for impacted programs from transactions on September 18th. Currently Marqeta engineers are remediating the 11,000 duplicate Visa clearings held in transaction management. We will update you again in 60 minutes.
Sep 21, 2026 - 07:45 PDT
Investigating - On Monday, September 21, 2026, at approximately 03:56 PT (10:56 UTC), Marqeta was notified of an issue affecting duplicate clearing transaction processing and settlement reconciliation on Visa. This may cause delays in clearing and settlement posting and transaction reconciliation for impacted programs from transactions on September 18th. Currently Marqeta engineers are remediating the 11,000 duplicate Visa clearings held in transaction management. We will update you again in 60 minutes.
Sep 21, 2026 - 05:57 PDT
Core API Operational
ACH Processing Operational
Payment Processing Degraded Performance
Card Issuing Operational
Card Fulfillment Operational
Applications Operational
Credit Operational
Reporting & Analytics Operational
Digital Wallets & Tokenization Operational
Risk & Disputes Operational
Webhooks Operational
Sandbox Operational
3DS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 21, 2026

Unresolved incident: Visa Duplicate Clearing Files.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

Intermittent Service disruptions affecting Visa "Click to Pay" API endpoints.
Resolved - Following an extended monitoring period, our engineering team has confirmed continued long-term stability of the Visa "Click to Pay" service with no further abnormalities detected since the last observed disruption at 2:46 PM PT on September 15, 2026. The investigation lead an issue on Visa's side in load-handling limitation causing overloading. We will continue to work with Visa on a full root cause analysis and will share further findings as they become available. We thank our customers for their patience throughout this incident.
Sep 16, 19:18 PDT
Monitoring - We are continuing to monitor the intermittent service disruption affecting the Visa "Click to Pay" service, which began at approximately 10:07 AM PDT on September 15, 2026. Our engineering team has not observed any further disruption since 2:46 PM PT. We will continue to monitor for long-term stability and will follow up with our partner for a root cause on the underlying connectivity issue on their side.
Sep 15, 17:41 PDT
Identified - We are actively in engagement with Visa to resolve the intermittent service disruptions affecting Visa's "Click to Pay" API endpoints via high priority case . Visa confirmed that this is due to an ongoing issue on their side. We are monitoring the service closely and will provide further updates as more information becomes available from Visa's side.
Sep 15, 12:43 PDT
Investigating - We are currently investigating an Intermittent service disruption affecting the Visa "Click to Pay" service, which began at 10:07 AM PST. Our engineering team is actively collaborating with Visa to identify the root cause and restore full functionality as quickly as possible. We are monitoring the situation closely and will provide further updates as more information becomes available from Visa's side.
Sep 15, 11:06 PDT
Salesforce.com down, customer support impacted
Resolved - Support systems are restored.
Sep 16, 14:50 PDT
Monitoring - Salesforce has reported their incident is considered resolved at this time. Marqeta engineers are continuing to observe to ensure all support systems have returned to normal function.
Sep 16, 09:56 PDT
Identified - SalesForce is experiencing an outage that affects ability to raise ticket via our Support Portal and introduce delay in response from our Support Team. If you have any time sensitive request that require attention, please raise it to support@marqeta.com, or escalate via your Account Manager. For any incidents, please use 911@marqeta.com.
Sep 16, 04:08 PDT
Google Pay Outage
Resolved - Google has confirmed their outage is resolved, and Marqeta engineers have observed Google Pay token provisioning has returned to normal operation.
Sep 16, 09:43 PDT
Identified - On Wednesday, September 16, 2026, at approximately 08:55 PT (15:55 UTC), Marqeta engineers detected an issue affecting Google Pay token provisioning for Mastercard and Visa cards. Google has acknowledged an outage in their API and we are tracking its progress. We will update this page again upon any notable change.
Sep 16, 09:11 PDT
Investigating - On Wednesday, September 16, 2026, at approximately 08:55 PT (15:55 UTC), Marqeta engineers detected an issue affecting Google Pay token provisioning for Mastercard and Visa cards. Our team is actively investigating the root cause and assessing the full scope of impact.

A follow-up notification with more detail will be sent within 30 minutes.
Sep 16, 09:06 PDT

Sep 15, 2026

Sep 14, 2026

STIPs on Pulse Network
Resolved - There have been no new occurrences of STIPs on the Pulse network.
Sep 14, 14:25 PDT
Monitoring - On Saturday, September 12, 2026, at approximately 13:53 PT (20:53 UTC), Marqeta engineers detected an issue on Pulse's network causing transactions to be processed by stand-in in one region. The impact was about 10 minutes long and is no longer occurring. Our teams have reached out to Pulse to provide their analysis of the occurrence, we will provide an update if we detect any substantial changes.
Sep 12, 14:40 PDT
Investigating - On Saturday, September 12, 2026, at approximately 13:58 PT (20:58 UTC), Marqeta engineers detected an issue affecting Pulse network transactions processed by stand-in. Our team is actively investigating the root cause and assessing the full scope of impact.

A follow-up notification will be sent once more detail becomes available. We appreciate your patience as we work to resolve this as quickly as possible.
Sep 12, 14:12 PDT

Sep 13, 2026

No incidents reported.

Sep 12, 2026

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

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