All Systems Operational

Core API Operational
ACH Processing Operational
Payment Processing Operational
Card Issuing Operational
Card Fulfillment Operational
Applications Operational
Credit Operational
Reporting & Analytics Operational
Digital Wallets & Tokenization Operational
Risk & Disputes Operational
Webhooks Operational
Sandbox Operational
3DS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 2, 2026

No incidents reported today.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

STIPs on Visa
Resolved - This incident has been resolved.
Oct 30, 12:50 PDT
Monitoring - On Friday, October 30, 2026, at approximately 08:47 PT (15:47 UTC) until 08:51 PT (15:51 UTC), Marqeta engineers detected a brief issue affecting Visa transactions processed via network stand-in. There is no ongoing impact. Our team is continuing to investigate the root cause.
Oct 30, 09:03 PDT

Oct 29, 2026

DataVisor Portal Access Issue
Resolved - The issue affecting access to the DataVisor portal for a subset of customer programs has been resolved. Affected users may have received a 403 Forbidden error when logging in. Marqeta engineers rolled back a recent deployment and confirmed that portal access has been restored.
Oct 29, 15:43 PDT
Identified - Marqeta engineers have identified a recent deployment as the root cause of the issue preventing access to the DataVisor portal, where a subset of customer programs may receive a 403 Forbidden error upon login. The engineering team is actively rolling back the deployment to restore portal access. We will provide our next update once restoration is confirmed.
Oct 29, 15:32 PDT
Investigating - Marqeta engineers are investigating an issue affecting access to the DataVisor portal for a subset of customer programs. Affected users may receive a 403 Forbidden error when trying to log in. Card authorizations and transaction decisioning are not affected. This impacts portal access only.

Our team is actively working to identify the root cause. A new update will be provided as soon as new information becomes available
Oct 29, 13:58 PDT

Oct 28, 2026

Internal Metrics Query is Disrupted
Resolved - The incident has been resolved.
Oct 28, 12:00 PDT
Monitoring - We are aware of a disruption affecting a third-party observability provider that Marqeta uses for monitoring and alerting. At this time, there is no known impact to the availability or performance of Marqeta's services or to customer transactions. Engineers have observed monitors returning to normal operating state. We are awaiting confirmation from the provider that they consider the impact fully resolved.
Oct 28, 11:29 PDT
Investigating - We are aware of a disruption affecting a third-party observability provider that Marqeta uses for monitoring and alerting. At this time, there is no known impact to the availability or performance of Marqeta's services or to customer transactions.
The provider's disruption may delay some of our monitoring evaluations, which could slow our ability to detect anomalies should any occur. We will provide an update as more information becomes available.
Oct 28, 10:39 PDT

Oct 27, 2026

Mastercard Message Handling Issue
Resolved - Marqeta engineers identified and resolved an issue affecting the handling of some Mastercard messages. Since then, there has been no ongoing impact, and message processing is operating normally. A subset of Mastercard transactions may have been affected during the period the issue was present that will require some data remediation. We are reviewing the scope of this work and will communicate further if there are any steps to take action on by customers.
Oct 27, 12:03 PDT

Oct 26, 2026

Widgets are Degraded
Resolved - This incident has been confirmed resolved.
Oct 26, 16:39 PDT
Monitoring - As of 13:21 PT, Marqeta engineers detected an issue affecting the production widgets service. This may have caused cardholders being unable to load card widgets, including card number and PIN reveal. The root cause has been addressed and engineers are reporting recovery. We are continuing to monitor. We will update this page again upon any change in status.
Oct 26, 14:57 PDT
Identified - As of 13:21 PT, Marqeta engineers detected an issue affecting the production widgets service. This may cause cardholders being unable to load card widgets, including card number and PIN reveal. Marqeta engineers have identified the root cause and are working to recover widget service availability. We will update you again in 30 minutes.
Oct 26, 14:49 PDT
Investigating - On Monday, October 26, 2026, at approximately 14:28 PT (21:28 UTC), Marqeta engineers detected an issue affecting the Marqeta widget service. Our team is actively investigating the root cause and assessing the full scope of impact.

A follow-up notification with more detail will be sent within 30 minutes.
Oct 26, 14:39 PDT

Oct 25, 2026

No incidents reported.

Oct 24, 2026

Visa Disputes Service Disruption
Resolved - The issue affecting API connectivity for Marqeta customers using Visa dispute services has been resolved. We verified that core service operations are functioning normally. We then monitored live API traffic and service health for long term stability, and all related Network Mandate updates have been completed. Thank you for your patience throughout this incident.
Oct 24, 11:35 PDT
Monitoring - On October 24, 2026 at 10:05 PT, we have successfully restored API authentication failures for Visa dispute services following joint troubleshooting with Visa representatives. Our technical teams have verified that core service operations are functioning normally. We are currently monitoring live API traffic and pod statuses to ensure long term stability. Further updates will be provided as normal operations are completely confirmed.
Oct 24, 10:27 PDT
Update - On October 24, 2026. Marqeta experienced an issue impacting API connectivity for Marqeta customers utilizing Visa dispute services, which began following the conclusion of scheduled maintenance on Visa side. Our technical teams are actively coordinating with Visa to expedite a resolution. Further updates will be provided as soon as more information becomes available.
Oct 24, 09:32 PDT
Identified - On October 23, 2026. Marqeta currently experiencing an issue affecting Marqeta's Disputes services for Visa programs. Our connection to Visa's dispute systems is unavailable. Customers submitting dispute API calls for Visa will receive error responses, and chargeback submissions to Visa are affected until service is restored. The issue began follows the Visa planned maintenance window that was expected to conclude by 7:00 AM PT. Marqeta is in active, ongoing communication with Visa to restore access and get an updated recovery timeline. We will share another update as soon as Visa provides a recovery estimate, and we apologize for the disruption.
Oct 24, 09:01 PDT

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Intermittent API timeouts
Resolved - Marqeta engineers have completed a monitoring period following the intermittent API timeouts that affected some requests originating from the us-west-2 region on October 22, 2026. Services have remained stable throughout this period and long-term stability has been confirmed. We have raised a case with our provider to obtain a root cause analysis. We appreciate your patience throughout this process.
Oct 22, 18:28 PDT
Monitoring - On October 22, 2026, between approximately 9:52 AM and 9:56 AM PT, some API requests originating from the us-west-2 region experienced timeouts. The cause was outside of Marqeta's environment. The issue resolved on its own and our services are operating normally, with no ongoing customer impact. We will continue to monitor the environment for some time to ensure stability. We are also working with our provider to better understand what happened, and we will share more information if it becomes available. We apologize for any inconvenience.
Oct 22, 10:40 PDT

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

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