All Systems Operational

Core API Operational
ACH Processing Operational
Payment Processing Operational
Card Issuing Operational
Card Fulfillment Operational
Applications Operational
Credit Operational
Reporting & Analytics Operational
Digital Wallets & Tokenization Operational
Risk & Disputes Operational
Webhooks Operational
Sandbox Operational
3DS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 26, 2026

Widgets are Degraded
Resolved - This incident has been confirmed resolved.
Oct 26, 16:39 PDT
Monitoring - As of 13:21 PT, Marqeta engineers detected an issue affecting the production widgets service. This may have caused cardholders being unable to load card widgets, including card number and PIN reveal. The root cause has been addressed and engineers are reporting recovery. We are continuing to monitor. We will update this page again upon any change in status.
Oct 26, 14:57 PDT
Identified - As of 13:21 PT, Marqeta engineers detected an issue affecting the production widgets service. This may cause cardholders being unable to load card widgets, including card number and PIN reveal. Marqeta engineers have identified the root cause and are working to recover widget service availability. We will update you again in 30 minutes.
Oct 26, 14:49 PDT
Investigating - On Monday, October 26, 2026, at approximately 14:28 PT (21:28 UTC), Marqeta engineers detected an issue affecting the Marqeta widget service. Our team is actively investigating the root cause and assessing the full scope of impact.

A follow-up notification with more detail will be sent within 30 minutes.
Oct 26, 14:39 PDT

Oct 25, 2026

No incidents reported.

Oct 24, 2026

Visa Disputes Service Disruption
Resolved - The issue affecting API connectivity for Marqeta customers using Visa dispute services has been resolved. We verified that core service operations are functioning normally. We then monitored live API traffic and service health for long term stability, and all related Network Mandate updates have been completed. Thank you for your patience throughout this incident.
Oct 24, 11:35 PDT
Monitoring - On October 24, 2026 at 10:05 PT, we have successfully restored API authentication failures for Visa dispute services following joint troubleshooting with Visa representatives. Our technical teams have verified that core service operations are functioning normally. We are currently monitoring live API traffic and pod statuses to ensure long term stability. Further updates will be provided as normal operations are completely confirmed.
Oct 24, 10:27 PDT
Update - On October 24, 2026. Marqeta experienced an issue impacting API connectivity for Marqeta customers utilizing Visa dispute services, which began following the conclusion of scheduled maintenance on Visa side. Our technical teams are actively coordinating with Visa to expedite a resolution. Further updates will be provided as soon as more information becomes available.
Oct 24, 09:32 PDT
Identified - On October 23, 2026. Marqeta currently experiencing an issue affecting Marqeta's Disputes services for Visa programs. Our connection to Visa's dispute systems is unavailable. Customers submitting dispute API calls for Visa will receive error responses, and chargeback submissions to Visa are affected until service is restored. The issue began follows the Visa planned maintenance window that was expected to conclude by 7:00 AM PT. Marqeta is in active, ongoing communication with Visa to restore access and get an updated recovery timeline. We will share another update as soon as Visa provides a recovery estimate, and we apologize for the disruption.
Oct 24, 09:01 PDT

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Intermittent API timeouts
Resolved - Marqeta engineers have completed a monitoring period following the intermittent API timeouts that affected some requests originating from the us-west-2 region on October 22, 2026. Services have remained stable throughout this period and long-term stability has been confirmed. We have raised a case with our provider to obtain a root cause analysis. We appreciate your patience throughout this process.
Oct 22, 18:28 PDT
Monitoring - On October 22, 2026, between approximately 9:52 AM and 9:56 AM PT, some API requests originating from the us-west-2 region experienced timeouts. The cause was outside of Marqeta's environment. The issue resolved on its own and our services are operating normally, with no ongoing customer impact. We will continue to monitor the environment for some time to ensure stability. We are also working with our provider to better understand what happened, and we will share more information if it becomes available. We apologize for any inconvenience.
Oct 22, 10:40 PDT

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

STIPs on Visa EU
Resolved - On Thursday, October 15, 2026, at 08:51 PT (15:51 UTC), Visa experienced a service disruption affecting transaction processing. Marqeta engineers detected downstream impact affecting Visa stand-in processing (STIP) on EU card programs. During this period, some transactions may have been approved or declined by network stand-in rather than Marqeta's real-time authorization engine. Marqeta engineers engaged Visa directly, and the impact ended at 09:58 PT (16:58 UTC) as transaction processing returned to normal operations.
Oct 15, 09:00 PDT

Oct 14, 2026

3DS Authentication Failure
Resolved - Marqeta engineers identified the root cause as a recent change, which has since been reverted. All 3DS authentication flows are operating normally with no further impact.
Oct 14, 03:24 PDT
Investigating - Marqeta engineers have identified an issue where 3DS authentication requests are missing the user token field across a subset of customer programs. While frictionless authentications are succeeding, authentications requiring a challenge may fail. We are actively investigating the root cause and will provide another update as soon as more information becomes available.
Oct 14, 02:20 PDT

Oct 13, 2026

Visa Outbound API Degraded
Resolved - On Tuesday, October 13, 2026, at approximately 01:43 PT (08:43 UTC), Marqeta engineers detected an issue affecting outbound Visa API calls in the EU region. This affects:

Visa Token Lifecycle API, Visa PAN Lifecycle API, Visa Card Art API, Visa Click to Pay API

There is currently no longer any impact. Our team is continuing to engage Visa to investigate the root cause.
Oct 13, 03:19 PDT
Update - On Tuesday, October 13, 2026, at approximately 01:43 PT (08:43 UTC), Marqeta engineers detected an issue affecting outbound Visa API calls in the EU region. This affects:

Visa Token Lifecycle API, Visa PAN Lifecycle API, Visa Card Art API, Visa Click to Pay API

Our team is continuing to engage Visa to actively investigate the root cause and assess the full scope of impact. We will update this space again upon any notable change in status.
Oct 13, 03:07 PDT
Update - On Tuesday, October 13, 2026, at approximately 01:43 PT (08:43 UTC), Marqeta engineers detected an issue affecting outbound Visa API calls in the EU region. This affects:

Visa Token Lifecycle API, Visa PAN Lifecycle API, Visa Card Art API, Visa Click to Pay API

Our team is engaging Visa to actively investigate the root cause and assess the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.
Oct 13, 02:29 PDT
Investigating - On Tuesday, October 13, 2026, at approximately 01:43 PT (08:43 UTC), Marqeta engineers detected an issue affecting outbound Visa API calls in the EU region. This affects:

Visa Token Lifecycle API, Visa PAN Lifecycle API, Visa Card Art API, Visa Click to Pay API

Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.
Oct 13, 02:01 PDT

Oct 12, 2026

No incidents reported.

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