Private Sandbox Maintenance
Investigating - We're making updates to how our private Sandbox environment handles and directs network traffic as part of ongoing infrastructure improvements. Your users may lose the ability to interact with your Marqeta private sandbox.  If so, please reach out to support@marqeta.com.
Jun 17, 2026 - 10:01 PDT
Core API Operational
ACH Processing Operational
Payment Processing Operational
Card Issuing Operational
Card Fulfillment Operational
Applications Operational
Credit Operational
Reporting & Analytics Operational
Digital Wallets & Tokenization Operational
Risk & Disputes Operational
Webhooks Operational
Sandbox Under Maintenance
3DS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 22, 2026
Marqeta Dashboard Outage and Delayed Clearing
Resolved - Engineers have remediated the delayed foreign-currency transaction clearing files. All affected services are now fully restored.
Jun 22, 01:57 PDT
Update - On Sunday, June 21, 2026, Marqeta engineers detected a renewed issue affecting foreign-currency transaction clearing on Mastercard and Visa starting at approximately 23:39 PT (06:39 UTC). Our team is continuing to remediate the clearing files. A follow-up notification will be sent when clearing has been remediated, or upon any notable change in condition.
Jun 22, 00:46 PDT
Identified - On Sunday, June 21, 2026, Marqeta engineers detected a renewed issue affecting foreign-currency transaction clearing on Mastercard and Visa starting at approximately 23:39 PT (06:39 UTC). Our team is continuing to actively investigate the root cause and remediate the clearing file process.

A follow-up notification with more detail will be sent within 30 minutes.

We appreciate your patience as we work to resolve this as quickly as possible.
Jun 22, 00:17 PDT
Update - On Sunday, June 21, 2026, Marqeta engineers detected a renewed issue affecting foreign-currency transaction clearing on Mastercard and Visa starting at approximately 23:39 PT (06:39 UTC). Our team is actively investigating the root cause and assessing the full scope of impact.

A follow-up notification with more detail will be sent within 30 minutes.

We appreciate your patience as we work to resolve this as quickly as possible.
Jun 21, 23:46 PDT
Monitoring - On Sunday, June 21, 2026, Marqeta engineers detected an issue affecting the Marqeta Dashboard web portal and a clearing file delivery delay starting at approximately 17:24 PT (00:24 UTC). Marqeta Dashboard has recovered, and clearing file delivery is being monitored to ensure continuity has been restored. We will update this space again if there are any notable changes.
Jun 21, 18:42 PDT
Update - On Sunday, June 21, 2026, Marqeta engineers detected an issue affecting the Marqeta Dashboard web portal and a clearing file delivery delay starting at approximately 17:24 PT (00:24 UTC). Marqeta Dashboard has recovered, and engineers are continuing to investigate the impact to clearing.

A follow-up notification with more detail will be sent within 30 minutes.

We appreciate your patience as we work to resolve this as quickly as possible.
Jun 21, 18:16 PDT
Update - On Sunday, June 21, 2026, Marqeta engineers detected an issue affecting the Marqeta Dashboard web portal starting at approximately 17:24 PT (00:24 UTC). There is also a one hour delay in clearing files that will affect file delivery timing. Our team is continuing to actively investigate the root cause and assessing the full scope of impact.

A follow-up notification with more detail will be sent within 30 minutes.

We appreciate your patience as we work to resolve this as quickly as possible.
Jun 21, 17:57 PDT
Investigating - On Sunday, June 21, 2026, Marqeta engineers detected an issue affecting the Marqeta Dashboard web portal starting at approximately 17:24 PT (00:24 UTC). Our team is actively investigating the root cause and assessing the full scope of impact.

A follow-up notification with more detail will be sent within 30 minutes.

We appreciate your patience as we work to resolve this as quickly as possible.
Jun 21, 17:32 PDT
Jun 21, 2026
Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026
API Response Degraded in Sandbox
Resolved - On Tuesday, June 16, 2026, Marqeta engineers detected an issue affecting User, Business, and Card API responses in the sandbox and intermittently in production, starting at approximately 09:50 PT (17:07 UTC).
Our engineering team identified the root cause, successfully deployed a fix across all affected environments, and completed a monitoring period to verify full stability. We sincerely appreciate your patience throughout this incident.
Jun 17, 05:07 PDT
Monitoring - On Tuesday, June 16, 2026, Marqeta engineers detected an issue affecting User, Business, and Card API responses in the sandbox and intermittently in production, starting at approximately 09:50 PT (17:07 UTC). Our engineering team successfully deployed a fix across all affected environments as of 13:09 PT (21:09 UTC). All impacted services have been restored and are currently under active monitoring to ensure full stability.
We sincerely apologize for any disruption this caused and appreciate your patience.
Jun 16, 13:37 PDT
Update - On Tuesday, June 16, 2026, Marqeta engineers detected an issue affecting User, Business, and Card API responses in the sandbox and intermittently in production, starting at approximately 09:50 PT (17:07 UTC). Our engineering team has identified the root cause and initiated a hot-fix across all affected environments. We are actively monitoring the fix progress and will provide a further update once the fix is complete and service has been fully verified.
Jun 16, 11:54 PDT
Identified - On Tuesday, June 16, 2026, Marqeta engineers detected an issue affecting User/Business/Card API response in the sandbox and a intermittently in production starting at approximately 09:50 PT (17:07 UTC). Our team is aware of the root cause and is continuing to actively work to resolve the impact. A follow-up notification with more detail will be sent within 30 minutes.
Jun 16, 11:25 PDT
Investigating - On Tuesday, June 16, 2026, Marqeta engineers detected an issue affecting User/Business/Card API response in the sandbox and a intermittently in production starting at approximately 09:50 PT (17:07 UTC). Our team is aware of the root cause and is actively working to resolve the impact. A follow-up notification with more detail will be sent within 30 minutes.
Jun 16, 10:54 PDT
Jun 16, 2026
Jun 15, 2026
Visa SMS File Delay
Resolved - On Monday, June 15, 2026, Marqeta engineers detected an issue affecting Visa SMS file delivery starting at approximately 08:01 PT (15:01 UTC). Visa has sent the files, and the processing is underway as expected.
Jun 15, 09:21 PDT
Identified - On Monday, June 15, 2026, Marqeta engineers detected an issue affecting Visa SMS file delivery starting at approximately 08:01 PT (15:01 UTC). Visa has begun sending the delayed files. Processing will begin as soon as the files are successfully transmitted. We will update this page once we have confirmed the files are processing.
Jun 15, 08:40 PDT
Investigating - On Monday, June 15, 2026, Marqeta engineers detected an issue affecting Visa SMS file delivery starting at approximately 08:01 PT (15:01 UTC). Our team is actively investigating the root cause and assessing the full scope of impact.

A follow-up notification with more detail will be sent within 30 minutes.
Jun 15, 08:23 PDT
Jun 14, 2026

No incidents reported.

Jun 13, 2026
Mastercard Tokenization Disruption
Resolved - At 2:15 AM PDT, we detected MDES (MasterCard Digital Enablement Service) calls for Tokenization were degraded. As of 03:07 AM PDT, service began to normalize and we have since confirmed the receipt of healthy calls to MDES. We have engaged Mastercard to provide an explanation and analysis, and we will continue to monitor the connection to ensure stability.
Jun 13, 05:15 PDT
Jun 12, 2026

No incidents reported.

Jun 11, 2026
STIPs on Multiple Card Networks
Resolved - On Thursday, June 11th, 2026, Marqeta engineers have confirmed that the the physical network connection has been successfully restored, and operations have returned to normal across all affected card networks.

Following a period of active monitoring with no further issues observed, long-term system stability has been fully verified.
Jun 11, 09:48 PDT
Update - On Wednesday, June 3, 2026, Marqeta engineers detected an issue affecting Stand-In Processing (STIP) across multiple card networks starting at approximately 08:42 PT.
Our ongoing technical investigation has isolated the root cause of this incident to a degraded physical network connection. We are actively coordinating with our hardware vendor for an expedited component replacement. In the interim, Marqeta engineers are continuously monitoring the affected infrastructure and managing traffic loads to mitigate any further customer impact. We will provide a final resolving update once the hardware replacement is complete and long-term system stability has been fully verified.
Jun 8, 08:51 PDT
Update - On Wednesday, June 3, 2026, Marqeta engineers detected an issue affecting Stand-In Processing (STIP) across multiple card networks starting at approximately 08:42 PT. Mitigations remain in place and the root cause is being investigated throughout the day.
Jun 4, 08:57 PDT
Monitoring - On Wednesday, June 3, 2026, Marqeta engineers detected an issue affecting Stand-In Processing (STIP) across multiple card networks starting at approximately 08:42 PT. Our team has drained the affected region to stabilize the STIPs, and will continue investigating the root cause.
Jun 3, 09:12 PDT
Investigating - On Wednesday, June 3, 2026, Marqeta engineers detected an issue affecting Stand-In Processing (STIP) across multiple card networks starting at approximately 08:42 PT. Our team is actively investigating the root cause and assessing the full scope of impact. We will follow up with additional details as soon as more information is available. A follow-up notification with more detail will be sent within 30 minutes.
Jun 3, 08:49 PDT
Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026
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