All Systems Operational

Core API Operational
ACH Processing Operational
Payment Processing Operational
Card Issuing Operational
Card Fulfillment Operational
Applications Operational
Credit Operational
Reporting & Analytics Operational
Digital Wallets & Tokenization Operational
Risk & Disputes Operational
Webhooks Operational
Sandbox Operational
3DS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 19, 2026

No incidents reported today.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

Resolved - On Thursday, October 15, 2026, at 08:51 PT (15:51 UTC), Visa experienced a service disruption affecting transaction processing. Marqeta engineers detected downstream impact affecting Visa stand-in processing (STIP) on EU card programs. During this period, some transactions may have been approved or declined by network stand-in rather than Marqeta's real-time authorization engine. Marqeta engineers engaged Visa directly, and the impact ended at 09:58 PT (16:58 UTC) as transaction processing returned to normal operations.
Oct 15, 09:00 PDT

Oct 14, 2026

Resolved - Marqeta engineers identified the root cause as a recent change, which has since been reverted. All 3DS authentication flows are operating normally with no further impact.
Oct 14, 03:24 PDT
Investigating - Marqeta engineers have identified an issue where 3DS authentication requests are missing the user token field across a subset of customer programs. While frictionless authentications are succeeding, authentications requiring a challenge may fail. We are actively investigating the root cause and will provide another update as soon as more information becomes available.
Oct 14, 02:20 PDT

Oct 13, 2026

Resolved - On Tuesday, October 13, 2026, at approximately 01:43 PT (08:43 UTC), Marqeta engineers detected an issue affecting outbound Visa API calls in the EU region. This affects:

Visa Token Lifecycle API, Visa PAN Lifecycle API, Visa Card Art API, Visa Click to Pay API

There is currently no longer any impact. Our team is continuing to engage Visa to investigate the root cause.

Oct 13, 03:19 PDT
Update - On Tuesday, October 13, 2026, at approximately 01:43 PT (08:43 UTC), Marqeta engineers detected an issue affecting outbound Visa API calls in the EU region. This affects:

Visa Token Lifecycle API, Visa PAN Lifecycle API, Visa Card Art API, Visa Click to Pay API

Our team is continuing to engage Visa to actively investigate the root cause and assess the full scope of impact. We will update this space again upon any notable change in status.

Oct 13, 03:07 PDT
Update - On Tuesday, October 13, 2026, at approximately 01:43 PT (08:43 UTC), Marqeta engineers detected an issue affecting outbound Visa API calls in the EU region. This affects:

Visa Token Lifecycle API, Visa PAN Lifecycle API, Visa Card Art API, Visa Click to Pay API

Our team is engaging Visa to actively investigate the root cause and assess the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.

Oct 13, 02:29 PDT
Investigating - On Tuesday, October 13, 2026, at approximately 01:43 PT (08:43 UTC), Marqeta engineers detected an issue affecting outbound Visa API calls in the EU region. This affects:

Visa Token Lifecycle API, Visa PAN Lifecycle API, Visa Card Art API, Visa Click to Pay API

Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.

Oct 13, 02:01 PDT

Oct 12, 2026

No incidents reported.

Oct 11, 2026

Resolved - On Sunday, October 11, 2026, at approximately 7:30 UTC, Marqeta engineers detected an issue affecting Mastercard card transaction processing. Mastercard processing was delayed between 2 - 4 hours. All processing has resumed.
Oct 11, 00:30 PDT

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Resolved - The upstream cloud vendor has confirmed us-east-1 is restored, and Marqeta engineers have observed that services remain stable.
Oct 9, 17:49 PDT
Monitoring - On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in, and impact to tokenization and digital wallet tokens. An upstream networking vendor has confirmed an outage in us-east-1, confirmed the root cause, and have taken mitigating actions. We are no longer seeing impact. We are continuing to monitor to ensure services remain stable. We will update this space again upon any notable change in status.
Oct 9, 16:48 PDT
Identified - On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in, and impact to tokenization and digital wallet tokens. An upstream networking vendor has confirmed an outage in us-east-1, confirmed the root cause, and have taken mitigating actions. We are continuing to investigate and implement our own mitigating actions to minimize impact.

A follow-up notification with more detail will be sent within 30 minutes.

Oct 9, 16:34 PDT
Update - On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in, and impact to tokenization and digital wallet tokens, in us-east-1. Our team is engaging an upstream networking vendor and continuing to actively investigate the root cause and assessing the full scope of impact.

A follow-up notification with more detail will be sent within 30 minutes.

Oct 9, 16:16 PDT
Update - On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in. We have also detected some impact to tokenization and digital wallet tokens. Our team is continuing to actively investigate the root cause and assessing the full scope of impact.

A follow-up notification with more detail will be sent within 30 minutes.

Oct 9, 15:59 PDT
Investigating - On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in. Our team is actively investigating the root cause and assessing the full scope of impact.

A follow-up notification with more detail will be sent within 30 minutes.

Oct 9, 15:43 PDT

Oct 8, 2026

Resolved - There has been no further impact observed.
Oct 8, 15:55 PDT
Monitoring - On Thursday, October 8, 2026, at approximately 06:11 PT (13:11 UTC), Marqeta detected a timeout issue affecting card issuance and spend control API requests. There is no longer any impact at this time. Engineers are engaging an upstream vendor to provide further analysis and identify the root cause. We will update this page again upon any change in status.
Oct 8, 07:25 PDT
Investigating - On Thursday, October 8, 2026, at approximately 06:11 PT (13:11 UTC), Marqeta detected a timeout issue affecting card issuance and spend control API requests. There is no longer any impact at this time. Our team is actively investigating the root cause and assessing the full scope of impact.

A follow-up notification with more detail will be sent within 60 minutes.

Oct 8, 06:45 PDT

Oct 7, 2026

Resolved - Dashboard functionality is restored.
Oct 7, 10:54 PDT
Monitoring - On Wednesday, October 7, 2026, at approximately 06:56 PT (13:56 UTC), Marqeta was notified of an issue affecting transaction dispute management in the Marqeta Dashboard. Engineers have reported that functionality should be restored for all customers. We will continue to monitor to ensure there are no lingering effects.
Oct 7, 07:33 PDT
Investigating - On Wednesday, October 7, 2026, at approximately 06:56 PT (13:56 UTC), Marqeta was notified of an issue affecting transaction dispute management in the Marqeta Dashboard. Users may be unable to load the dispute detail page in MQD, the page gets stuck on 'Loading...' indefinitely when opening dispute links from the Transaction disputes or User disputes panels. Our team is actively investigating the root cause.

A follow-up notification with more detail will be sent within 30 minutes.

Oct 7, 07:08 PDT

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.