Monitoring - On July 9, 2026, Marqeta investigated an issue reported on Visa’s Settlement Wires Service affecting a subset of international settlement wires, resulting in delays to settlement processing. Visa confirmed the identification of the source of the disruption and proceeded with the mitigation as of 3:41 PM PT (22:41 UTC) on July 9, 2026. Our engineering teams are actively monitoring to ensure long-term system stability.
Jul 10, 2026 - 12:17 PDT
Investigating - Marqeta is investigating a Visa settlement delay affecting today's incoming and outgoing transfers.
We have been in direct contact with Visa and they have confirmed that they are addressing the root cause. We are actively monitoring the situation and will provide an update as soon as we have more information.
Jul 09, 2026 - 14:31 PDT
Resolved -
On Wednesday, July 8, 2026, Marqeta engineers detected a brief issue affected elevated Stand-In Processing (STIP) across multiple card networks between 02:55 and 03:05 PT. Monitoring period has been concluded and long-term system stability has been fully verified. We appreciate your patience throughout the resolution process.
Jul 9, 04:04 PDT
Monitoring -
On Wednesday, July 8, 2026, Marqeta engineers detected a brief issue affected elevated Stand-In Processing (STIP) across multiple card networks between 02:55 and 03:05 PT. The case is currently stable and our engineering teams are actively monitoring to ensure long-term system stability.
Jul 8, 03:22 PDT
Resolved -
Marqeta's upstream SMS provider has resolved the formatting issue affecting cardholder messages in Australia. All SMS one-time passcode (OTP) messages are once again being delivered with their correct program sender IDs.
Following a period of sustained monitoring, we have confirmed that this is now closed.
Jul 2, 18:39 PDT
Identified -
Marqeta engineers are aware of an issue affecting SMS one-time passcode (OTP) messages sent to cardholders in Australia.
Impacted messages are currently being delivered with an "Unverified" sender name instead of the program's normal sender ID. Please note that message delivery itself is not blocked, and cardholders are still successfully receiving and able to use their verification codes.
We have identified the root cause as an issue with our upstream SMS provider and have escalated it to them for resolution. We are actively monitoring the situation and will provide an update as soon as more information becomes available.
Jul 1, 22:11 PDT
Resolved -
Marqeta engineers detected an issue affecting Stand-In Processing (STIP) across multiple card networks that occurred between approximately 22:28 PDT and 22:45 PDT.
The issue has since been mitigated, and traffic has returned to normal.
Jul 1, 22:30 PDT
Resolved -
Marqeta has received confirmation from Apple Pay that they identified the root cause of the in-app provisioning failures and have resolved the issue.
Following an extended period of monitoring normal traffic and sustained system stability, we are now closing this incident.
Jun 30, 10:31 PDT
Monitoring -
Marqeta engineers detected a recurrence of issues affecting Apple Pay provisioning between 16:00 PT and 16:30 PT.
Traffic has since returned to normal, and services are currently operating as expected. We are continuing to closely monitor the situation to ensure sustained stability. The next update will be provided when new information becomes available.
Jun 29, 18:45 PDT
Resolved -
Marqeta engineers have successfully verified that Apple Pay provisioning is fully operational. Following a period of sustained stability, this incident is now resolved.
Jun 29, 16:07 PDT
Monitoring -
Marqeta engineers have observed a significant improvement in Apple Pay provisioning success rates over the last 30 minutes, and we are currently no longer seeing any new instances of failed requests.
We will continue to closely monitor the stability of provisioning and provide another update in approximately 30 minutes.
Jun 29, 15:27 PDT
Update -
Marqeta engineers are continuing to investigate the issue originally detected at approximately 12:30 PT (19:30 UTC). The issue is specifically limited to Apple Pay provisioning.
Our team has contacted Apple Pay directly to check for external network outages and we are currently awaiting their response. We will provide another update as soon as we have more information.
Jun 29, 14:59 PDT
Investigating -
On Monday, June 29, 2026, Marqeta engineers detected an issue causing traffic drops for Apple Pay transaction requests and push provisioning, starting at approximately 12:30 PT (19:30 UTC). Our team is actively investigating the root cause and assessing the full scope of impact.
The next update will be in approximately 30 minutes.
Jun 29, 14:30 PDT
Resolved -
All delayed files have been processed.
Jun 29, 11:21 PDT
Update -
On Monday, June 29, 2026, Marqeta engineers detected a delay in receiving Visa clearing files, starting at approximately 05:45 PT (12:45 UTC). Visa has addressed an internal issue and has successfully sent the files. This will result in a ~3 hour delay for clearing processing and reporting. We will update this space again once the delay has been addressed, or upon any notable change in status.
Jun 29, 06:53 PDT
Investigating -
On Monday, June 29, 2026, Marqeta engineers detected a delay in receiving Visa clearing files, starting at approximately 05:45 PT (12:45 UTC). Our team is engaging Visa to actively investigate the root cause and provide the files in a timely manner.
A follow-up notification with more detail will be sent when we receive context from Visa.
Jun 29, 06:12 PDT