All Systems Operational

Core API Operational
ACH Processing Operational
Payment Processing Operational
Card Issuing Operational
Card Fulfillment Operational
Applications Operational
Credit Operational
Reporting & Analytics Operational
Digital Wallets & Tokenization Operational
Risk & Disputes Operational
Webhooks Operational
Sandbox Operational
3DS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 9, 2026

Partial delay in L2/L3 Webhook Events
Resolved - Starting at approximately 1:30 PM PT (21:30 UTC) on November 9, 2026, some customers might experienced delays in receiving L2/L3 webhook events. Marqeta engineers deployed a fix and completed mitigation steps. As of 5:35 PM PT. the service is stable and webhook delivery has resumed normally with no abnormality observed during the monitoring period. Thank you for your patience throughout this incident.
Nov 9, 19:04 PST
Monitoring - Starting at approximately 1:30 PM PT (21:30 UTC), some customers may have experienced delays in receiving L2/L3 webhook events. The delay was related to scheduled event on the L2/L3 service. Only supplementary reporting and analytics data may have been affected. There was no monetary, cardholder, or transactional impact. Our engineering team deployed a fix, and the service has begun to recover gradually. We are monitoring to confirm long-term stability and will post another update once monitoring is complete.
Nov 9, 16:17 PST

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

STIPs on Visa
Resolved - This incident has been resolved.
Oct 30, 12:50 PDT
Monitoring - On Friday, October 30, 2026, at approximately 08:47 PT (15:47 UTC) until 08:51 PT (15:51 UTC), Marqeta engineers detected a brief issue affecting Visa transactions processed via network stand-in. There is no ongoing impact. Our team is continuing to investigate the root cause.
Oct 30, 09:03 PDT

Oct 29, 2026

DataVisor Portal Access Issue
Resolved - The issue affecting access to the DataVisor portal for a subset of customer programs has been resolved. Affected users may have received a 403 Forbidden error when logging in. Marqeta engineers rolled back a recent deployment and confirmed that portal access has been restored.
Oct 29, 15:43 PDT
Identified - Marqeta engineers have identified a recent deployment as the root cause of the issue preventing access to the DataVisor portal, where a subset of customer programs may receive a 403 Forbidden error upon login. The engineering team is actively rolling back the deployment to restore portal access. We will provide our next update once restoration is confirmed.
Oct 29, 15:32 PDT
Investigating - Marqeta engineers are investigating an issue affecting access to the DataVisor portal for a subset of customer programs. Affected users may receive a 403 Forbidden error when trying to log in. Card authorizations and transaction decisioning are not affected. This impacts portal access only.

Our team is actively working to identify the root cause. A new update will be provided as soon as new information becomes available
Oct 29, 13:58 PDT

Oct 28, 2026

Internal Metrics Query is Disrupted
Resolved - The incident has been resolved.
Oct 28, 12:00 PDT
Monitoring - We are aware of a disruption affecting a third-party observability provider that Marqeta uses for monitoring and alerting. At this time, there is no known impact to the availability or performance of Marqeta's services or to customer transactions. Engineers have observed monitors returning to normal operating state. We are awaiting confirmation from the provider that they consider the impact fully resolved.
Oct 28, 11:29 PDT
Investigating - We are aware of a disruption affecting a third-party observability provider that Marqeta uses for monitoring and alerting. At this time, there is no known impact to the availability or performance of Marqeta's services or to customer transactions.
The provider's disruption may delay some of our monitoring evaluations, which could slow our ability to detect anomalies should any occur. We will provide an update as more information becomes available.
Oct 28, 10:39 PDT

Oct 27, 2026

Mastercard Message Handling Issue
Resolved - Marqeta engineers identified and resolved an issue affecting the handling of some Mastercard messages. Since then, there has been no ongoing impact, and message processing is operating normally. A subset of Mastercard transactions may have been affected during the period the issue was present that will require some data remediation. We are reviewing the scope of this work and will communicate further if there are any steps to take action on by customers.
Oct 27, 12:03 PDT

Oct 26, 2026

Widgets are Degraded
Resolved - This incident has been confirmed resolved.
Oct 26, 16:39 PDT
Monitoring - As of 13:21 PT, Marqeta engineers detected an issue affecting the production widgets service. This may have caused cardholders being unable to load card widgets, including card number and PIN reveal. The root cause has been addressed and engineers are reporting recovery. We are continuing to monitor. We will update this page again upon any change in status.
Oct 26, 14:57 PDT
Identified - As of 13:21 PT, Marqeta engineers detected an issue affecting the production widgets service. This may cause cardholders being unable to load card widgets, including card number and PIN reveal. Marqeta engineers have identified the root cause and are working to recover widget service availability. We will update you again in 30 minutes.
Oct 26, 14:49 PDT
Investigating - On Monday, October 26, 2026, at approximately 14:28 PT (21:28 UTC), Marqeta engineers detected an issue affecting the Marqeta widget service. Our team is actively investigating the root cause and assessing the full scope of impact.

A follow-up notification with more detail will be sent within 30 minutes.
Oct 26, 14:39 PDT
Incident History Powered by Atlassian Statuspage