All Systems Operational

Core API ? Operational
ACH Processing ? Operational
Payment Processing ? Operational
Card Issuing ? Operational
Card Fulfillment ? Operational
Applications ? Operational
Credit ? Operational
Reporting & Analytics ? Operational
Digital Wallets & Tokenization ? Operational
Risk & Disputes ? Operational
Webhooks ? Operational
Sandbox ? Operational
3DS ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Aug 24, 2025

No incidents reported today.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025
Marqeta customers experiencing processing issues
Resolved - Some Marqeta customers may have experienced processing issues due to connectivity complications caused by a third party. The third party has confirmed resolution and customers should no longer be impacted. This took place from approximately 10:10 AM and 12:30 PM PDT.
Aug 21, 13:26 PDT
Aug 20, 2025
Marqeta customers experienced issue caused brief STIPs increase on Visa & Pulse Network
Resolved - Marqeta has confirmation from the third party that the issue was isolated and is resolved.
Aug 20, 17:27 PDT
Monitoring - Support team isolated that the issue was due to a brief networking issue from 3rd party side that lasted for 2 minutes causing the spike observed, and case is currently under monitoring to ensure stability.
Aug 20, 14:28 PDT
Identified - At 12:30 PM PDT, Marqeta support team observed brief issue caused increase for STIPs for our customers, issue is currently stable and support teams are currently investigating.
Aug 20, 12:59 PDT
Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025
Some customers may experienced failures reaching APIs
Resolved - Marqeta closely monitored the situation to ensure stability, and the service issue has been fully resolved
Aug 15, 09:37 PDT
Monitoring - An internal network process was in a degraded state that resulted in a failure to respond to a subset of customer requests. Less than 0.6% of API traffic was affected. The process has been identified and remediated. We continue to monitor our environment for any abnormality.
Aug 15, 08:33 PDT
Identified - Marqeta observed a technical issue causing intermittent API calls failure response to some of Marqeta customers ended at 07:26 PDT, and currently Marqeta support teams are working on isolating the issue cause.
Aug 15, 08:12 PDT
Aug 14, 2025

No incidents reported.

Aug 13, 2025
3 min outage on API due to router failover
Resolved - An edge router was required to failover, the failover took longer than expected, and there was a ~3 minute outage. The routers are currently operating correctly. We will take action to understand why the failover was not instantaneous.

The outage affected all production API and some limited authorization traffic for those customers served by this router from 11:55am - 11:58am GMT

An incident report will be shared for this.
Aug 13, 03:55 PDT
Aug 12, 2025

No incidents reported.

Aug 11, 2025
Marqeta customers experienced STIPs on all card Networks
Resolved - The Marqeta team have determined that the issue was isolated to a third party provider - we have confirmed that it has been resolved.
Aug 11, 15:58 PDT
Monitoring - The issue last occurred at 10:17, and currently Support team investigating the RCA
Aug 11, 12:11 PDT
Identified - at 09:40, Marqeta support team observed brief issue caused increase for STIPs for our customers, support teams are currently investigating
Aug 11, 09:40 PDT
Aug 10, 2025

No incidents reported.

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