Marqeta Status

Jul 6, 2026

No incidents reported today.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

Misattributed SMS Verification Messages for Australian Cardholders

Resolved - Marqeta's upstream SMS provider has resolved the formatting issue affecting cardholder messages in Australia. All SMS one-time passcode (OTP) messages are once again being delivered with their correct program sender IDs.

Following a period of sustained monitoring, we have confirmed that this is now closed.
Jul 2, 18:39 PDT

Identified - Marqeta engineers are aware of an issue affecting SMS one-time passcode (OTP) messages sent to cardholders in Australia.

Impacted messages are currently being delivered with an "Unverified" sender name instead of the program's normal sender ID. Please note that message delivery itself is not blocked, and cardholders are still successfully receiving and able to use their verification codes.

We have identified the root cause as an issue with our upstream SMS provider and have escalated it to them for resolution. We are actively monitoring the situation and will provide an update as soon as more information becomes available.
Jul 1, 22:11 PDT

Jul 1, 2026

STIPs Across Multiple Networks

Resolved - Marqeta engineers detected an issue affecting Stand-In Processing (STIP) across multiple card networks that occurred between approximately 22:28 PDT and 22:45 PDT.

The issue has since been mitigated, and traffic has returned to normal.
Jul 1, 22:30 PDT

Jun 30, 2026

Apple Pay Provisioning Stability

Resolved - Marqeta has received confirmation from Apple Pay that they identified the root cause of the in-app provisioning failures and have resolved the issue.

Following an extended period of monitoring normal traffic and sustained system stability, we are now closing this incident.
Jun 30, 10:31 PDT

Monitoring - Marqeta engineers detected a recurrence of issues affecting Apple Pay provisioning between 16:00 PT and 16:30 PT.

Traffic has since returned to normal, and services are currently operating as expected. We are continuing to closely monitor the situation to ensure sustained stability. The next update will be provided when new information becomes available.
Jun 29, 18:45 PDT

Jun 29, 2026

Apple Pay Push Provisioning Drops

Resolved - Marqeta engineers have successfully verified that Apple Pay provisioning is fully operational. Following a period of sustained stability, this incident is now resolved.
Jun 29, 16:07 PDT

Monitoring - Marqeta engineers have observed a significant improvement in Apple Pay provisioning success rates over the last 30 minutes, and we are currently no longer seeing any new instances of failed requests.

We will continue to closely monitor the stability of provisioning and provide another update in approximately 30 minutes.
Jun 29, 15:27 PDT

Update - Marqeta engineers are continuing to investigate the issue originally detected at approximately 12:30 PT (19:30 UTC). The issue is specifically limited to Apple Pay provisioning.

Our team has contacted Apple Pay directly to check for external network outages and we are currently awaiting their response. We will provide another update as soon as we have more information.
Jun 29, 14:59 PDT

Investigating - On Monday, June 29, 2026, Marqeta engineers detected an issue causing traffic drops for Apple Pay transaction requests and push provisioning, starting at approximately 12:30 PT (19:30 UTC). Our team is actively investigating the root cause and assessing the full scope of impact.

The next update will be in approximately 30 minutes.
Jun 29, 14:30 PDT

Delay in Receiving Visa Clearing Files

Resolved - All delayed files have been processed.
Jun 29, 11:21 PDT

Update - On Monday, June 29, 2026, Marqeta engineers detected a delay in receiving Visa clearing files, starting at approximately 05:45 PT (12:45 UTC). Visa has addressed an internal issue and has successfully sent the files. This will result in a ~3 hour delay for clearing processing and reporting. We will update this space again once the delay has been addressed, or upon any notable change in status.
Jun 29, 06:53 PDT

Investigating - On Monday, June 29, 2026, Marqeta engineers detected a delay in receiving Visa clearing files, starting at approximately 05:45 PT (12:45 UTC). Our team is engaging Visa to actively investigate the root cause and provide the files in a timely manner.

A follow-up notification with more detail will be sent when we receive context from Visa.
Jun 29, 06:12 PDT

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

Private Sandbox Maintenance

Resolved - Maintenance is complete.
Jun 25, 09:28 PDT

Investigating - We're making updates to how our private Sandbox environment handles and directs network traffic as part of ongoing infrastructure improvements. Your users may lose the ability to interact with your Marqeta private sandbox. If so, please reach out to support@marqeta.com.
Jun 17, 10:01 PDT

3DS Authentication Requests Degraded

Resolved - On June 25, 2026, Marqeta identified a degradation in 3DS challenge authentication success rates affecting merchants. Merchants experienced reduced success rates on 3DS challenge authentication requests starting from June 16th. Engineers have confirmed functionality is restored. Marqeta is working with our upstream vendor to obtain a full root cause analysis.
Jun 25, 08:30 PDT

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

Marqeta Dashboard Outage and Delayed Clearing

Resolved - Engineers have remediated the delayed foreign-currency transaction clearing files. All affected services are now fully restored.
Jun 22, 01:57 PDT

Update - On Sunday, June 21, 2026, Marqeta engineers detected a renewed issue affecting foreign-currency transaction clearing on Mastercard and Visa starting at approximately 23:39 PT (06:39 UTC). Our team is continuing to remediate the clearing files. A follow-up notification will be sent when clearing has been remediated, or upon any notable change in condition.
Jun 22, 00:46 PDT

Identified - On Sunday, June 21, 2026, Marqeta engineers detected a renewed issue affecting foreign-currency transaction clearing on Mastercard and Visa starting at approximately 23:39 PT (06:39 UTC). Our team is continuing to actively investigate the root cause and remediate the clearing file process.

A follow-up notification with more detail will be sent within 30 minutes.

We appreciate your patience as we work to resolve this as quickly as possible.
Jun 22, 00:17 PDT

Update - On Sunday, June 21, 2026, Marqeta engineers detected a renewed issue affecting foreign-currency transaction clearing on Mastercard and Visa starting at approximately 23:39 PT (06:39 UTC). Our team is actively investigating the root cause and assessing the full scope of impact.

A follow-up notification with more detail will be sent within 30 minutes.

We appreciate your patience as we work to resolve this as quickly as possible.
Jun 21, 23:46 PDT

Monitoring - On Sunday, June 21, 2026, Marqeta engineers detected an issue affecting the Marqeta Dashboard web portal and a clearing file delivery delay starting at approximately 17:24 PT (00:24 UTC). Marqeta Dashboard has recovered, and clearing file delivery is being monitored to ensure continuity has been restored. We will update this space again if there are any notable changes.
Jun 21, 18:42 PDT

Update - On Sunday, June 21, 2026, Marqeta engineers detected an issue affecting the Marqeta Dashboard web portal and a clearing file delivery delay starting at approximately 17:24 PT (00:24 UTC). Marqeta Dashboard has recovered, and engineers are continuing to investigate the impact to clearing.

A follow-up notification with more detail will be sent within 30 minutes.

We appreciate your patience as we work to resolve this as quickly as possible.
Jun 21, 18:16 PDT

Update - On Sunday, June 21, 2026, Marqeta engineers detected an issue affecting the Marqeta Dashboard web portal starting at approximately 17:24 PT (00:24 UTC). There is also a one hour delay in clearing files that will affect file delivery timing. Our team is continuing to actively investigate the root cause and assessing the full scope of impact.

A follow-up notification with more detail will be sent within 30 minutes.

We appreciate your patience as we work to resolve this as quickly as possible.
Jun 21, 17:57 PDT

Investigating - On Sunday, June 21, 2026, Marqeta engineers detected an issue affecting the Marqeta Dashboard web portal starting at approximately 17:24 PT (00:24 UTC). Our team is actively investigating the root cause and assessing the full scope of impact.

A follow-up notification with more detail will be sent within 30 minutes.

We appreciate your patience as we work to resolve this as quickly as possible.
Jun 21, 17:32 PDT

All Systems Operational

Past Incidents